EVGA explains why a few of its RTX 3090s had been blowing up in New World

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EVGA RTX 3090 edited into New World MMO screenshot

(Picture credit score: Future)

EVGA has defined why its GeForce RTX 3090s had been failing in Amazon’s soon-to-be-released New World, and it seems that it wasn’t the fan controllers that had been at fault in spite of everything. As an alternative, after some critical investigations into the issue involving X-rays, it has pointed the finger of disgrace at some dodgy soldering of the MOSFETs on a small batch of playing cards. 

EVGA stated (by way of PC World) it solely obtained about two dozen lifeless RTX 3090s that had failed from taking part in the New World beta. Whereas it hasn’t divulged what number of RTX 3090s it has bought, this small batch of defective playing cards made up considerably lower than 1% of the full. 

EVGA despatched alternative RTX 3090s to affected players after the story broke, and did not watch for the failed playing cards to be returned first. Turning a possible PR catastrophe into one thing of a win, as that is very a lot not the norm.

The unique subject with the playing cards was highlighted by the truth that the menu display for New World wasn’t body price restricted, resulting in playing cards hitting ridiculously excessive numbers. The preliminary answer was to set a 60fps restrict within the sport, though the builders did implement a cap on the body price fairly shortly anyway. The issue, a minimum of for that sport, was shortly sorted.

In revealing what the issue really was, EVGA has been fast to shoot down a number of the theories about what was behind the issue. “Under no circumstances form or kind, is it associated to the fan controller,” stated a spokesperson for the corporate. 

Ideas and recommendation

The Nvidia RTX 3070 and AMD RX 6700 XT side by side on a colourful background

(Picture credit score: Future)

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It additionally identified that third-party instruments akin to GPU-Z and HWInfo had been misreporting knowledge from the fan controllers, which is the place a variety of theories originated. In the meantime, EVGA’s personal reporting software, Precision X1, confirmed what was actually taking place with the fan controller. It is price grabbing this software for those who do have an EVGA RTX 3090 as it would point out whether or not a micro-controller replace is accessible—which ought to imply the information is correctly reported by third-party instruments as properly.

New World launches on September 28, with an open beta weekend deliberate for September 9.

Alan Dexter

Alan has been writing about PC tech since earlier than 3D graphics playing cards existed, and nonetheless vividly recollects having to battle with MS-DOS simply to get video games to load. He fondly remembers the killer combo of a Matrox Millenium and 3dfx Voodoo, and seeing Lara Croft in 3D for the primary time. He is very glad {hardware} has superior as a lot because it has although, and is especially completely satisfied when placing the most recent M.2 NVMe SSDs, AMD processors, and laptops by means of their paces. He has a long-lasting Magic: The Gathering obsession however limits this to MTG Area nowadays.