How to Fix Apex Legends Retrieving Matchmaking List Error


The Apex Legends retrieving matchmaking list error is caused by server issues but sometimes the error can be bypassed through repeated login attempts. However, in recent times the error has become more frequent for Steam users. If you are facing the Apex Legends error retrieving matchmaking error only on Steam, consider reinstalling the game via Origin. Before trying any solutions you can check EA Help’s official Twitter to find out if there are any ongoing server issues. You can also try to login repeatedly and it should eventually let you access the game. Here are some solutions that you can try to fix the issue.

How to Fix Apex Legends Retrieving Matchmaking List Error

Here are some solutions that you can try to fix Apex Legends’ retrieving matchmaking list error.

Solution 1: Check For Server Issues

The number one reason for the error retrieving matchmaking list error in Apex Legends is due to servers being full. Whenever new content updates release, the issue becomes commonplace. Here is how you can check if the servers are online.

Down Detector Apex Legends

  1. Head to:
  2. Head to:
  3. If there are any reported server or connectivity issues, you simply need to wait until the issues are resolved.

Solution 2: Try Repeated Logins

Sometimes, the servers are full and all you need to do is keep trying to login and you may be able to get into the game.

  1. Wait for the Apex Legends retrieving matchmaking list error
  2. Let the game attempt to sign in 9 out of 9 times
  3. Retry if authentication fails
  4. Repeat the process a few more times or try a different server

Solution 3: Install The Game via Origin

Origin Apex Legends

If the issue is isolated to Steam, you should install the game via Origin. Steam’s authentication process has been buggy since Season 8 for Apex Legends and playing the game via Origin might solve the issue.

  1. Download Origin from:
  2. Launch the OriginThinSetup file and follow the on-screen instructions
  3. Search for Apex Legends on Origin
  4. Click on Install
  5. Choose the Drive you want to install the game into
  6. Wait for the installation to complete
  7. Launch the game

Solution 4: Repair Game Files

  1. Open Steam or Origin, depending on which launcher, your game is located in.
  2. Find Apex Legends in your Library
  3. On Steam: Right Click on Apex Legends > Click on Properties > head to Local Files > Click on Verify Integrity of Game Files
  4. On Origin: Find the Gear icon next to the play button when clicking on Apex Legends in your Library and click on it. Click on the Repair button in the next popup.

The game files will now be automatically verified and any corrupt files will be removed.

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