Packet Loss in Apex Legends: How to Fix? What Causes it?


Packet loss in Apex Legends can occur due to a variety of reasons including server instability, hardware issues or network issues. In the server select screen you will sometimes notice packet loss in Apex Legends, showing you what percentage of your packets are lost. Packet loss in Apex Legends can lead to variable amounts of lag and the game will feel unresponsive at times. In severe cases, you might get disconnected from the game and receive penalties when queueing ranked games. Here is a quick guide on how to find fix packet loss in the game and have a lag-free gaming experience.

What is Packet Loss?

All information on the internet is transferred in pieces known as packet loss. When transferring data, some of these packets may be lost due to various reasons. The number of packets lost determines what percentage of packet loss you are facing. Packet loss can be caused by network instability, hardware issues or server-side issues.

How to Fix Packet Loss in Apex Legends

If you are facing packet loss in Apex Legends, here are a few solutions that you can try:

Restart Your PC/Console and Router

Restart Windows 10

It is the simplest fix that you should try whenever you are facing packet loss in Apex Legends. Sometimes hardware can act up and cause packet loss. Turn off your modem or router for 10 seconds and start it again. Restart your computer or console as well and see if the issue persists.

Switch to Wired Connectivity

If you are connected to a Wi-Fi connection, it is recommended to switch to a wired connection. You can connect an ethernet cable from your router to your PC or console and you should experience slightly better connectivity.

Check For Network Congestion

NetworkCheck if you are downloading anything in the background that may be congesting the network. If you are on Wi-Fi, check other devices that are connected to the internet to see if something is taking up all the bandwidth.

Update or Reinstall Network Drivers

Network DriversYou should update or reinstall the network drivers in Device Manager. You can access the network drivers from the Network Devices section in the utility.

Update the device driver

  1. In the search box on the taskbar, enter device manager, then select Device Manager.
  2. Select a category to see names of devices, then right-click (or press and hold) the one you’d like to update.
  3. Select Search automatically for updated driver software.
  4. Select Update Driver.
  5. If Windows doesn’t find a new driver, you can try looking for one on the device manufacturer’s website and follow their instructions.

Reinstall the device driver

  1. In the search box on the taskbar, enter device manager, then select Device Manager.
  2. Right-click (or press and hold) the name of the device, and select Uninstall.
  3. Restart your PC.
  4. Windows will attempt to reinstall the driver.

Choose A Different Server

Apex Legends Server SelectIn some cases, you might be facing packet loss only on specific servers due to server instability. Simply exit the game and start it again to see if other servers are affected by packet loss too. You could temporarily play on a different server until the issue is resolved.

Contact Your ISP

If none of the solutions work, your ISP may be facing technical issues. In most cases, this is temporary but if you face packet loss in Apex Legends frequently, you should contact your ISP and seek assistance.

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